Right of Withdrawal

If you are a consumer, the following withdrawal policy applies to your contract with us. It reproduces the statutory model text unchanged, which is why it is written in a more formal tone.

Last updated: November 11, 2026

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform us (Joshua Gerke (sole proprietor), trading as ShulkerHost.com, Am Sandberg 14, 38442 Wolfsburg, Germany, email support@shulkerhost.com, phone +49 5362 9743522) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You can use the model withdrawal form below, but it is not obligatory.

You can also exercise your right of withdrawal online at shulkerhost.com/withdraw/ (“Withdraw from a contract”, also linked at the bottom of every page). If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without delay, with the content of your withdrawal and the date and time it was received.

To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

End of withdrawal policy

Note on early expiry of the right of withdrawal

The right of withdrawal expires when we have provided the service in full, if we only began performing it after you expressly agreed and confirmed that you know you lose your right of withdrawal once we have fully performed the contract (checkbox at checkout).

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Joshua Gerke (sole proprietor), trading as ShulkerHost.com, Am Sandberg 14, 38442 Wolfsburg, Germany, email support@shulkerhost.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): ______
Ordered on (*) / received on (*): ______
Name of consumer(s): ______
Address of consumer(s): ______
Signature of consumer(s) (only if this form is notified on paper): ______
Date: ______
(*) Delete as appropriate.

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